I contacted Omni-tech online for "free" pc help. I got a live person who helped me until almost the end of the problem, then told me they would have to charge me to finish. After much hasseling, I signed on to a 6 months program for my pc and laptop to be covered.
Monthly, they signed onto my pc and checked for viruses or anything that shouldn't be there and did a good job. First problem I had, they fixed it but told me my laptop wasn't covered.
Now my pc won't start up and I either have to wait longer and see if I can get them, or pay to have a tech come to my house. I have called the 800 # for 2 days, at least 6 times and was put on hold for up to an hour and never got an answer. I have sent 5 e-mails asking for help that have not been answered.
I feel I have truly been ripped off!
0 comments