This business scams consaumers. I ordered a product in a particular fragrance and when I looked at my receipt it showed that I had ordered the product in a different fragrance. I immediately called the help number (it was a matter of a couple of minutes) and was told that they would try and cancel it. I told them that I couldn't accept the product they were sending due to an allergy to the scent. I wanted to cancel that order and order a more expensive product from them in the fragerance that I wanted. I received a response immediately by e-mail stating that they could not cancel my order. I then immediately received another e-mail stating that my order had shipped. This took place iwithin literally a matter of minutes. I now understand why they pull this scam. Their return policy does not guarantee that I can get A refund, only a credit. They will also charge me a $5.00 return shipping fee plus a handling fee. They are crooks beware and don't do business with drugstore.com as they are unscrupulous
0 comments