Complaint / Review
MSN Internet Service
Cannot remove program after cancelling; crashes blamed on it

I'm with AOL. When I called Microsoft to see what programs were available, I agreed to go to MSN and then at the same time cancelled, because I didn't like their setup. To me it was very confusing, being a new computer user.

After cancellation, I can't get the MSN program out of my system. I then called Hewlett Packard, and they told me that I was having online crashes because of MSN. It was blocking the internet, and now this problem stays with me. When I called MSN back, they said it wasn't their problem. These people will do anything to get your business.