I have lived in Decatur, Georgia since August to February 20. I moved out of that place to my current address in Atlanta, Georgia. Since then, I am living in the same place.
During my residence at the Decatur apartment, I used AT&T internet service. I do not recall the exact monthly fee of that service, but it must have been approximately 60 dollars. On February 20, I moved out of that place and decided to change my internet service provider to Comcast. Before moving out, I called AT&T and notified them of my intent to close my account. I spoke with a person on the phone and she confirmed my request.
Today, on August 31, I received a call from a debt collector, saying that I owe AT&T a debt of about $320. He has informed me that my AT&T account has been closed on July. I believe the $320 that AT&T alleges that I owe them comes from non-cancellation of my account and the bills accrued from February to July ($60 dollars a month * 5 months and several days).
I have documents to provide evidence that I moved out on February 20 and have been living in Atlanta since then. I also have documents to show that Comcast has been my internet service provider since February. I believe that AT&T has deliberately not cancelled my account and have been billed me for some time that I have not been using their service. AT&T has not contacted me once regarding this matter, and this is the first time I learned of this issue from the debt collector.
I ask for assistance from experienced lawyers and assure them that this is a bogus debt collection from AT&T. I also hope that a legal confrontation against AT&T will send them a message and stop this action that hurts customers' credit records.
I thank you in advance for your time and consideration.
Sincerely,
Hyungi R
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