Unbelievable. I cannot get a USA representative. I have tried to correct my bill many times and next month it is the same problem. Dump AT&T. The CEO should be removed for outsourcing with no USA support. ...
I had lost my phone in April. I went to the ATT store where I originally bought it. I was told by the sales rep. that I would have to pay $150 on the insurance to get a replacement. He went on to say that I could get an upgrade and just continue making payments on the new phone. I was assured that ...
Signed up for AT&T Wifi for my tablet. The offer stated "hundreds of Hot-spots", especially airports, since I do a lot of traveling. The reality is I've only been able to access the service at a handful of places around the whole country. Another scam of "Big AT&T", ...
They are terrible. I was a loyal customer for a year. I called because we wanted to downgrade our service. I talked to an agent and they convinced me to upgrade for the same price. I went with their service, and when I received our bill it was not what we were quoted. I called and spoke to another ...
I called in on December 16th to inquire about a refurbished iPhone for my daughter's 18th birthday since her upgrade was a long ways off. The rep (in the Arkansas call center) said he could waive the $250 upgrade fee on three of my lines and only charge me $99 for all three phones. WOW, that's ...
I was going to upgrade to Uverse with AT&T but the installer was rude and did not want to finish his work, alleging he could not get access to the ports etc which is totally incorrect. When the installer complained about too many wires etc and left without establishing an internet connection ...