Complaint / Review
Circuit City
Failed to uphold advertisement Richmond, Virginia

I bought a laptop from Circuit City on Black Friday online. Purchasing the laptop allowed me a free software, a wireless router, and an all-in-one printer through mail-in rebates. When I ordered on-line, I saw no option to purchase this additional package. When I went to pick up the items at the store, I was told that the additional package was supposed to purchased online - an option I did not see and if anyone was on their web site that day would know how unresponsive and slow the circuit city was on black friday. I want Circuit City to honor their advertisement; otherwise if I knew, I would have never bought the computer from them.