I purchased a HP laptop and web cam on Nov. 28 (black Friday) from Circuit City web site. Both items are eligible for rebate as their advertisement. Five and six weeks after I submitted my rebate online (https://www.ccityrebates.com/promocenter/circuitcity/index. Jsp), I received emails said both rebates are valid and had been processed, checks (have 2 checks number) are issued on Jan. 21.
I should received them within 5-10 business days. But I never received them, and I called and emailed Circuit City rebate center (1-888-244-6594), I was told I should wait till Feb 21 (30days) to call for re-issuing checks if not received by then. I called the rebate center today (Feb. 22nd), I was told both rebate are valid and processed and rebate checked printed, but not mailed out, so they can not re-issue checks and said they only processed the rebate, have no time frame when Circuit City will mail checks. Now I realized that Circuit City is cheating all the consumers by offering rebates during the holiday shopping season, and announced liquidation on Jan. 16, and lied to consumer all the rebates money.
Anyone knows how to deal with it?
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