I purchased two HP laptops from Circuit City during the black friday sale in 2008 and immediately submitted the rebate forms for both. Online status showed everything fine. I also received an email in Jan 09 that the checks have been printed (with amount and check number) but have never received any checks. When I emailed to inquire on the status I was told to email after 30 days and they would reissue new checks. When I sent the email requesting new checks, I received this email:
If you are inquiring on the status of your Circuit City mail-in rebate, at this time we are unable to provide a status update as to your particular rebate submittal. It is our intent to provide further instructions as soon as they become available. Please visit http://investor. Circuitcity.com/announcement. Cfm
for the most current information. We appreciate your patience as we work through this difficult situation.
Today, I tried once again to check the web for an update and guess what the page no long exists! I am furious - $300 down the drain and I actually got up and stood in line at 2:30 A.M. To be ripped off! I could have bought these computers anywhere at what I ended up paying!
Circuit City should be held responsible for these rebates - big time rip-off!
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