OMG were to start my english is poor at best so please forgive the grammatical errors prolly spelled that wrong to but ow well todays date 6 october its important because i dont know exact dates i know when stuff happend
Anyways it was 2004 i was about to join the army and for the various travels my familiy forseen they decieded for my 18th birthday to get me a laptop well i got myself a brandnew 1200.00 toshiba with a 200.00 and some odd dollar warranty anyways i was enjoying the thing for almost a month and the little chargeing prong in the back were the cord plugs in broke took it back sure no problem get that fixed right way just wait for the box to get sent to you i pointed out that i was under the beliefe that they took care of it instore my first lesson in buyer beware with these guys
It took almost 9 weeks for us to get the box and to then get it back again so i opened it up and low and behold the keyboard is bowing in the middle took it back again got it back again this time i had the mananger send it from the store i pick it up off the counter and the disk drives FALLS OUT it frickkin didnt make it two feet from the BOX manager says omg iam sorry we will over night and get this taken care of well by the time it got back again i was headed for FT. Benning georgia basic training and AIT for infantry my mother proceded to take care of the problem for me so when i graduated i would have a computer well my mom sent the thing back and forth for 13 weeks never once turning it on for almost the year since the chargeing prong broke
They finnaly agreed to give a store credit iam like out sweet deal the ditched the warranty completly saying well i didnt have that i would never get anything anyways so 200 down the drain then since the computer was almost a year old they depreciated the value saying that they only owed me a comparative price i was pissed 300 and some almost 400 down the drain plus the 200 so iam up to 600 so i get 800 instore credit iam fresh outta basic wanna spend time with my girl since i only got 48 say frick it take the 800 and buy a brand new sony vaio 1400 and and new warranty the better one that lets pretty much anything happen and get it replaced figurin they try this shit again ill throw it out my car window and watch um try to fix that so it ups the price antoher 350 so iam out 950 dollars just to put the original investment back to work its fine though i got a better comp better warranty its kewl i had the tough rock of a computer for almost a year sony really make um pretty good finally the wear and tear is to much time to put that warranty to work so i go in to circuit city someitime in jan or feb sayin hay need to get it fixed heres my info for my warranty send it in for me
OW says they we dont show you have a warranty for this computer yes says i let me talk to your manager he finds the warranty send it in i get a call 2 weeks later its back wow that was quick i go to pick it up it never freaking left circuit city and the people who do the repairs are differnt people those people say i willing cancelled my 350 dollar warranty the day i bought it said they even sent a check to my dad (yea my dad no god damn idea why they did that when i used my debtit card and paid cash pretty much) which he never got but they did send him the rebate i was suppsed to get for 100 off so that is was only 1400 instead of 1500
I said that was bull and that id have had to sign something somewere to have the done and i know i hadnt (its their damn rule anyways) so i said prove it you must have the records for the last 9 months they have been trying to deny i bought it in georgia like i could forget that hell that i even bought it my father must have fat chance with my debt card and then just flat refulsal to do a gosh damn thing about it once ive shoved it in thier faces i even had one guy some coporate retard (i quit takieng names becuase if you can get someone on the phone good chance ive talked to them) just flat out tell me i was out the warranty money and i was out the money to fix the thing and its some damn lighting thing thats worth 800 on its own to fix but ive kepted at it and finally found out that the store manager were i bought the toshiba didnt want to lose the commision on it show he tried to rig it so that new computer i bought hed get the credit for so thats why it looks like my dad bought it and thats why it looks lke the warranty was cancelled because he did have to sign the warranty for the old one on the toshiba to get cancelled which actully ran out all on its own and never got cancelled but even knowing this they wont fix give a store credit or just my dam money back cuss iam never doin business with them again that rat of a manager isnt even afraid something might happen to him cuss hes cheatin the system screwing you and me cuss his boss and him are buds prolly split the extra money they make off of us but its allright i intend to go career military and i will get commisioned and become an officer or even just a sargeant but everybody i know that evers trys to buy something from these dicks ill prevent and if i can screw them outta enough money that way by being a decent person i doubt they will make it much longer as a company
PS: if you really wanna hurt them do like iam doing and try to find out their major stock holders and let the know what a crapy business theve invested in iam sure they will appreceate the advice and then circuit city will feel the way i feel
Rieder
alexandria, Virginia
U.S.A.
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