In November I got AT&T's Dish Network and Yahoo DSL. I was given 3 months free movie package, even though I did not take the package when signing up. They charged me for the movie package after the 3 months. They said they would refund the charges but never did, and even coninued to bill me. I disconnected service with the Dish Network in July, and soon after, the DSL.in August, I sent a certified letter stating I was discontinuing telephone service. I spoke to customer service many times and told them why I was disconnecting - fraudulant charges. They continued to bill me, and I even received a bill for November! They have turned me over to a collection agency for over $300!! And, still charging me!
I unplugged my phones from the outlets in August immediately after I sent the letter telling them to disconnect my service. I feel they are retaliating for my disconnetions. I have paid everything I actually owed. These charges are absolute fraud! Whom do I complain to? FTC, PUC, Attorney General? I need to know what to do. If Sears decided to put items on my credit card and then turn me over to collections for not paying, they would be facing criminal charges.
How can AT&T get away with fraud??
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