A few weeks ago, I called my bank to check if a specific item had cleared. To my surprise, something did infact clear... An unknown charge that caused my bank account to go into the red! I didn't know who they were, or how they had gotten my information, but they did! After calling my bank and finding out the telephone number, (by the way for those who don't know this, the telephone number can be found on your statement and the tellers can pull it up for you.) I called the company directly and they wanted all kind of information about me. I was polite, yet perturbed. To make a long story short, I explained that I received no benifit of their company, and that I wanted all of my money back that was debited out of my checking account immediatly AND that I wanted the overdraft charge also! The representive that I spoke with tried to get me to fax or send them a copy of my banking statement to prove to them that I was charged the overdraft fee, and that way they could "Look it over" to see if they would credit me back the fee. Give a stranger my account number??? Can you say "I don't think so!" I called my bank, and they credited me back the overdraft fee. Now, you're thinking that's it... That's all... They wont mess with me anymore... WRONG! The next week, I go in to check my bank account to find out that their is yet ANOTHER unknown charge on my account! Same company! TWX. Unbelieveable! This time it was almost triple the first amount, and it put me very far in the red! I'm talking like 3 NSF charges! This time, I close my account and filled a dispute. I called TWX again, and told them to forget my name and number, that the account that they debit is closed and I want my money back! Can you believe that the girl on the phone said "What else can I do for you mam?" I said "I want my money back" She says with this innocent soft voice "Okay. That will be back in your account in 72 hours. Anything else?" WHAT?! You know they are doing something wrong... It was that easy to get my money back? I have learned Never Never to do business online, because I believe that is where this started. I thought that I was being safe as it was, and I wasn't! I used Pay Pal and you know, my bank said that it's not as safe as it says it is. Be careful!!!
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