My wife and mother-in-law ordered a Majic Bullet off the TV and were told it came with some free magazines about 3 1/2 months ago. Two weeks ago, an $18 charge showed up from TWX. Again yesterday, a charge showed up for $114. Both charges caused an overdraft in my bank account. Neither my wife of my mother-in-law had a clue who TWX was and had not ordered any magazines.
I finally had some time to get to the bank and ask about it, and they gave me a phone number. After about 2 hours of trying to find a way through their automated garble, I tried pressing 0. It worked.
I told the company operator that the charge was unauthorized and she told me that she would cancel the subscription and refund the money. Then she tells me it will take two months to return the money to my account. It only too 2 weeks to put me $200 in the hole. I was already mad and asked about what would be done with the overdraft fees of $70. I was told I had to send bank statements to that fact and they would refund it within "two billing periods" once they got the paperwork.
They probably hope people like me just won't bother. I don't make enough not to bother.
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