I purchesed a dell computer, from day 1 the thing did not work.
When calling customer service in new deil India, I was put on hold for 1 hour and then hung up on, this went on for the next 7 hours...
I call and tell the indian person (who just barly spoke english) the problem, I get put on hold and hung up on again. 9 times and two different phones going... When I finaly talk with someone they tell me to call back when there open because they just shut down!!!
No kidding after 23 days of a non working computer and 26 hours on hold with customer service (i'll show you the cell phone bill) I am stuck with a p.O. S now they tell me its been over 21 days and I can not return the item, unless I pay a restocking fee and the return shipping...,
I lost blue prints and job specs when I had to reformat, twice. And because the dvd/cd recorder didn't work I couldn't back up anything (when I asked for the proper disc, twice I was sent the incorrect ones)...
Now I am already out the $2100 for the system, $4000 gone from jost jobs lost specs from there system and they want me to pay more!!!
When I tried to contact Dell in the U.S.A... Every number got me to India or minila but never the US.
TWO weeks later I am still waiting for a manager to call me back for a service call the service tech could not fix!
Every where I turned all dell would say was sorry, is there anything else we can help you with today!!! So now I am out over $6000 and dell is laughing all the way to new deli bank!!!
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