SimpleEscapes is a dishonest company I'm dealing with. There are emails between me and it.
(From me):
Hi, I just found I has been charged for membership fee for two months ($29.9). Although I canceled it last month, the bill still appeared on this month's statement. Today, I had to call your service again.
Indeed, I am confused with this bill. I had never applied for your service and never received any "confirmation" or membership ID number.
So, I ask you to refund me $29.9 unless you can show the evidence that I did apply for your service.
Thanks for your consideration. Looking forward to hearing from you soon.
Sincerely,
Angela
(From SimpleEscapes):
Dear Angela,
I apologize for any misunderstanding.
Your membership record indicates that you agreed to try Simple Escapes when you clicked on a banner ad presented on the web. Additionally, by accepting the trial membership, you agreed to be enrolled using the billing source that you authorized and that after the trial membership period, you would be billed the program fee. Offer details were presented to you on the offer page at the time of enrollment. A welcome email including your member id# and how to access your benefits was sent to you on 6/14/05.
We have processed the cancellation of your membership benefits as of 8/22/05.
If we can assist you in the future, please visit http://www.dealpass.com,
Thank you,
Beth
Member Savings Team
(From me):
Hi,
I still can not remember anything you just described.
Maybe I happened to click a banner, but I 'm always so cautious that I would never give an online company my credit card information to subscribe so-called service.
I would keep digging the truth.
Contact you later.
Angela
My wonders:
How did they get my credit card information?
Moreover, I just know that it seems that this company has two websites: http://www.dealpass.com and www.simpleescapes123.com, which really confused me.
If anyone could answer my questions, please tell me. Thanks in advance.
Angela
Yorktown Heights, New York
U.S.A.
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