Usacomplaints.com » Internet & Web » Complaint / Review: Designer Palace - Fashion Concepts - 2 days to charge my credit card, 2 months still no merchandise Boca Raton, Florida. #114275

Complaint / Review
Designer Palace - Fashion Concepts
2 days to charge my credit card, 2 months still no merchandise Boca Raton, Florida

My mother and I purchased some merchandise from this website. They stated that it may take up to 3 weeks to ship. That was ok and since then it has been 2 months.
Multiple emails later with nothing more than rudeness and offending remarks made by this merchant. I have finally had to request a dispute from my credit card company.

Their website stated that if this merchandise is "seized" by customs, then there is nothing they can do. These articles were Louis Vuitton replica handbags.

They have gone as far as emailing me the tracking numbers. They are currently held up in customs.
The packages are then sent to them, and via ups sent to their customers.

My recent communication with them is that they have stated, "since this is seized by customs, there is nothing they can do" Well, it is still being "processed" by customs, and they refuse to issue any refund. I have requested 3 times a refund and been told I would get the merchandise when it comes in.
Bottom line. They have contadicted any and all statements from their website, and this is nothing but a big scam.

I have lost $207.00. I definately have learned my lesson and will pursue this with my credit card company.
Do not order from these people, they are very misleading.



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