I attempted to buy from Designer Palace. I used Paypal and got insurance from Paypal.
After waiting 5 weeks, I contacted Designer Palace and they responded that I should use my tracking number. The tracking number informed me that the item was in Customs, 3 weeks later, it was still in Customs. When I emailed Designer Palace again, they informed me that, should I be contacted by Customs, I should tell them that I was only getting samples - they wanted me to lie.
I then contacted Paypal and they said there was nothing they could do because the insurance was only good for 1 month. It is now more than 2 months. I believe Designer Palace has somehow obtained a tracking number from USPS that reports that the item is in Customs, I don't believe that there is anything in Customs.
I am going to contact US Customs and USPS and let them know that they are being used fraudulently. I know that both will take this VERY seriously.
Designer Palace is fraudulent and a rip-off. DO NOT do business with these people.
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