The website claims you can have a 'free' trial of the product; you just have to pay for shipping. Direct quote from their website: "Your trial bottle contains a 1 month supply of the amazing acai berries in pill form."
But what you don't know is that the 'free' two week trial is only 14 pills and they ship you a 30 day supply or 60 pills. The shipping fee of $4.95 is charged to your bank and that is ok. It is what you expect.
Direct quote from their website: "Everybody else says Buy from me. Give us your money. I'm saying, do the opposite. Let me allow you to evaluate the results before you invest a cent. The only thing I ask is that you cover the small cost to ship it straight to your door."
You pay for the shipping fee but what you don't expect is that they charge your account multiple times, two weeks later. You also don't expect to be on an automated ordering system which will deduct money from your account every thirty days. You only ordered your free' trial pills.
These pills are supposed to help you lose weight fast' and that research studies prove this. They advertise that this is Hollywood's hottest diet and its website has a photo of Brad Pitt and Angelina Jolie.
If you don't ship the pills back to them and say you are not satisfied with the product, they deduct $59.95 out of your account two weeks later for the portion of your free' trial bottle that wasn't free at all. Most customers are taken by surprise.
Well, what actually happened to me is that they charged my bank account the second time with $1, then later that day they charged $4.95 and I got a $0.03 foreign charge fee (all from a company that distributes out of Des Moines, Iowa). I received a call from my bank of a possible fraud alert when the $4.95 hit my account. My bank could not tell me at that time, what company was charging my account but gave me the 800 phone number. I dialed the 800 number and it was a recorded message. The recording did not identify the company and the message said to wait 48 hours for my charge to go through and then information will be provided. I learned from my bank that companies will charge $1 to test that the bank account is good.
I told my bank that the $4.95 charge was fraudulent. The bank asked if I wanted to cancel my debit card to prevent this from happening again. I told them no, because I needed to pay bills with that card first. The next business day, the same company charged $59.95 to my bank.
It was pending in my account. I called my bank back again to cancel the charge. I was told they could not tell me the name of the company putting this charge on my account and that they could not stop the charge from going through. I had to wait until it had cleared my account then I had to call my bank back to notify them that it was fraud.
When it finally cleared, I could see that the charge was from AcaiBurn. I called them and was told that I was on an automated ordering system and they had scheduled to charge me again in two more weeks and send me a shipment. I was very surprised and told them to cancel that. They told me I could ship back the trial bottle they sent to me before they would return the $59.95 that they took.
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