Usacomplaints.com » Health & Medicine » Complaint / Review: Lipozene - The company refused to refund my money even though I sent it back with in 30days of calling the company. #354639

Complaint / Review
Lipozene
The company refused to refund my money even though I sent it back with in 30days of calling the company

Lipozene ads say... 100% money back guarentee! They LIE. I tried their product and didn't like it.

I called with in the 30 day trial period and was told to package up the bottles, put a return number on the outside of the package, name and address and other information in the box and ship it Reno Navada using US Postal Service.

Well, I did just that, but I didn't have the opportunite to get to the post office when it was open, so it took me 2 weeks to get there. Still have plenty of time to ship the product back. I waited for my money for 2 months, nothing was sent to me.

When I contacted the company about my refund they said I did not send the product back in time. I explained to them I had a reciept of when I shipped the product to them and they said it didn't matter, they did not recieve the product in 30 days from when I called them to return the product.

They claim that it took over 10 days to recieve the package from New York. When I asked the Post office official people, they looked up the time frame and said it shouldn't have been more than 3-5 days. There were no storm or anything else happening that would have delayed delivery.

I mailed the product back on May 20th they claim it was not recieved until June 5th so they convieniently say it was more than 30 days. I have called twice, I have written and they still refuse to give me my money back.

I can't believe a company who wants people to try their product is giving me such a hard time returning my money. I have never experienced such a disgrace regarding people's money.


Offender: Lipozene

Country: USA   State: Colorado   City: Pueblo
Address: PO Box 9257
Phone: 8882082053

Category: Health & Medicine

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