In January of I ordered a 2-Day SlimDown Free Trial in conjunction with an offer to receive a "free" $500 credit card. My mistake.
They are sending monthly shipments of their weight-loss product unsolicited ($59.00 per month) and will not cancel or respond to my telephone calls, email, Better Business Bureau complaint, etc. DO NOT DO BUSINESS WITH THIS COMPANY!
Here is the latest report from the Better Business Bureau:
Principal: David Beeson
Phone Number: 281-356-1400
Fax Number: 281-356-1405
Web Site Address:
Membership Status: no
Type of Business: Health & Diet Food Products-Retail
Health Foods
Undetermined Businesses
Customer experience
Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint (s). This company has 16 pending complaints. The BBB does not report on pending complaints in the total number of complaints listed below. Please check back with us in 30 days to find out the outcome of these pending complaints.
When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.
Closed Complaints
Number of complaints processed by the BBB in last 36 Months: 69
Number of complaints processed by the BBB in last 12 months: 51
Complaints Concerned
Sales Issues: 6
Outcome of all complaints -
Company did not respond: 5; Unpursuable: 1
Delivery Issues: 12
Outcome of all complaints -
Resolved: 2; Company did not respond: 10
Product Quality Issues: 7
Outcome of all complaints -
Resolved: 1; Company did not respond: 6
Refund or Exchange Issues: 14
Outcome of all complaints -
Resolved: 2; Company did not respond: 12
Contract Issues: 2
Outcome of all complaints -
Company did not respond: 2
Customer Service Issues: 1
Outcome of the complaint -
Company did not respond: 1
Credit or Billing Issues: 27
Outcome of all complaints -
Resolved: 2; Company did not respond: 23; Unpursuable:
1
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