Http://www.bbbnewyork.org/businessreports/Default. Aspx? Id=74756
Starlight Cameras (wawadigital.net)
295 Avenue O
Brooklyn, NY 11230
View Location Map
Additional Phone Numbers:
(888) 722-7209
(718) 621-3111
Type of Business: Photographic Equipment & Supplies-Retail
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau because it failed to respond to one or more complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Complaint Outcome Statistics:
Complaint Outcome (Last 12 Months) (Last 12.. 36mths) Total
Resolved 3 3 6
Resolved part of request 0 2 2
Administratively Judged
Resolved The Company has
responded to the complaint (s)
addressing the disputed
issues, however, the consumer
remains dissatisfied 3 6 9
No Response
The Company has failed to
respond to complaints 15 0 15
Total 21 11 32
Complaint Issues:
Please understand that complaints may concern more than one issue
Complaint Issue Last 12 Months Last 12.. 36 Months Total
Advertising Issues 2 1 3
Billing or Credit 0 2 2
Credit or Billing Disputes 0 2 2
Delivery Issues 4 1 5
Refund Practices 1 0 1
Selling Practices 14 5 19
TOTAL 21 11 32
Additional Information
Consumers report that cameras purchased from this firm are represented as U.S. Models under warranty, but are in fact foreign models not covered by manufacturer warranties. Consumers also report experiencing difficulty contacting customer service, as well as hostile attitudes from representatives after requesting refunds or declining to purchase additional items.
Additional Business Names
This firm also does business under the following names. This is not necessarily a complete list.
Wawa Digital
Report as of: 6/22
I would like to see the people on this sight get together and go after wawadigital for clearly they have no business ethics.
Rich
0 comments