Category: Furniture & Equipment » page 11
Complaints, reviews, scams and fraud reports

Customer Service

My wife and I purchased a queen size mattress. I have slept on the mattress two nights. Both mornings, when I woke up, I had a lot of back pain. When I called the store and customer service line, they told me they can't take returns on mattresses. So even though I am unable to sleep on the mattress, they will do nothing for me. ...

Direct Buy
Rip Off

We were about to start major renovations of our home including new furniture. The pitch they gave us would save us thousands of dollars for an initial investment of $2000.00. As we began rennovations, we went to the showroom and used their catalogs to locate materials and furniture we every case, we could get it for ...

Ashley Furniture

We bought furniture from Ashley Furniture in 09, with a 24 month no interest no payment plan. I have paid payments every month to Citi bank without any problems. Now 24 months later I receive a bill for interest accumulated over 24 months. WTFREAKING *!! I have wasted 2400 dollars just to have to pay it again in interest that ...

Bobs Discount Furniture
No customer service

My eighty five year old mother purchases a power lift chair from BOB'S. She purchases the goof proof protection. The lift motor fails. She calls and calls, I call and call and e-mail and NO ONE EVER ANSWERS THE PHONE. Such poor customer service. BOB you are a fraud, your commercials are very convincing, but when the customer ...

Ashley Furniture
Worst customer service eve

They were quick to take our money, but failed to deliver the entire order. We had to wait 3 weeks and take a day off to accept delivery of the furniture. Theresa knew there was an issue with the delivery but didn't think it was necessary to inform the consumer that there was an issue. Took a day off work and now they want me to ...

Ashley Furniture
Customer service

I purchased a recliner on Jan. 16 2011. I was told it would be 3 to 4 weeks before the chair would be delivered to the store and that they would call me when it arrived. Five weeks later I called to see if my chair had arrived. The manager of the store told me that the chair had been discontinued and that they thought that I ...