Category: Furniture & Equipment » page 7
Complaints, reviews, scams and fraud reports

Rooms to Go
Poor Customer Service

I wish I had done more research before buying from this all my years of buying furniture - this has the worst experience ever. First off, I purchased a condo out-of-state and I was trying to furnish it and schedule the delivery on dates I would be in town. I ordered the mattress and sofa on-line - it was delivered on ...

Ashley Furniture
Bad Service

I am writing this letter today to inform you of my more than unpleasant experience with your Burbank store and delivery company. My husband and I came into your store on July 3,2011 and purchased a sofa, chair, ottoman and sideboard. I was very pleased with the service I received from your salesperson Rob. He was very attentive ...

Bob's Furniture

I ordered my furniture from the store in Poughkeepsie. It was delivered today. When it arrived the delivery person came to the door and looked in and said "oh it won't fit." I have had larger furniture deliver and there was never a problem. He was not even willing to try. He told me he would bring in the smaller pieces and ...

Rooms Unlimited
Funds unreturned

I paid in full for 6 dining chairs, sofa, love seat and chair on Sept. 26,2010, approximately more than $4000.00. Our first delivery of the dining chairs arrived 3 days later and the remaining furniture was supposed to be delivered in 12 weeks around Christmas time. Unfortunately, the remaining order was never delivered and, ...

Furniture Protection Plan

The Guardsman Protection Plan is a scam. I purchased the fabric protection plan with the purchase of a sofa two months ago. When my teenager stained the sofa with his dirty feet, I filed a claim. After waiting for 2 weeks, I was told that the plan did not cover this type of stain. They could not have cared less about helping ...

Regency Furniture
Poor customer service

The latest piece of furniture we were buying was a king storage bed and a chest. The initial transaction for the storage bed was on May 5th. Since then I have been told by this store that the mentioned storage bed was scheduled to be in on these dates: (June 5th, 15th, 30th, July 6th, 8th, and finally sometime in August). On ...