Category: Furniture & Equipment » page 7
Complaints, reviews, scams and fraud reports

Guardsman
Furniture Protection Plan

The Guardsman Protection Plan is a scam. I purchased the fabric protection plan with the purchase of a sofa two months ago. When my teenager stained the sofa with his dirty feet, I filed a claim. After waiting for 2 weeks, I was told that the plan did not cover this type of stain. They could not have cared less about helping ...

Regency Furniture
Poor customer service

The latest piece of furniture we were buying was a king storage bed and a chest. The initial transaction for the storage bed was on May 5th. Since then I have been told by this store that the mentioned storage bed was scheduled to be in on these dates: (June 5th, 15th, 30th, July 6th, 8th, and finally sometime in August). On ...

Regency Furniture
Poor customer service

The latest piece of furniture we were buying was a king storage bed and a chest. The initial transaction for the storage bed was on May 5th. Since then I have been told by this store that the mentioned storage bed was scheduled to be in on these dates: (June 5th, 15th, 30th, July 6th, 8th, and finally sometime in August). On ...

Montage Furniture Services
Turned down claim

We were told that Montage Furniture Services would fix our furniture if anything went wrong with it. We paid $179 for coverage and now the first time we submitted a request for repair they have turned it down. That was after having to document the damage and mail it in (they refused to allow for an online submission). This is ...