Category: Furniture & Equipment » page 12
Complaints, reviews, scams and fraud reports

Bad customer service

I agree with MANY posters on this site... I will never purchase anything from Lazboy Jan 2007 we purchased a recliner, at the time of purchase we also purchased the "extended warranty plan" for 3 yrs. Within 1 1/2 yrs the leather started to fade on the footrest. I contacted the warranty dept and they informed me that ...

Direct Buy

Protect yourself & your loved ones from this big corporate scam, the sales rep start to build a repore with you as soon as you enter, but when you tell them that the $5500 membership fee is something that you cannot commit to at this moment they turn into aggressive obnoxious, rude people, & remind you of how stupid you are not ...

Ashley Furniture
Junk furniture

I bought a living room set from them. Not even a month after delivery the throw pillows started fraying. The back cushions looked like I had the furniture for 20 years. They were filled with batting and whenever someone sits on the furniture the batting bunches. The seat cushions are another issue. I called Ashley because the ...

Rooms to Go
Horrible service

We spent around $10K in November 2010 for 3 bedroom sets. The 3 sets were delivered in December 2010 with problems / damages / defects. The damages were noted and we were told someone would call us. After a day or two and no phone calls we made some calls and finally got someone that wanted to set up another appointment for ...

Bob's Discount Furniture
Customer Service

First it took 2 and 1/2 hours to check out for a small chair. The computer keep going down. Second, they just called me with an automated call and stated that because of the storm that they would have to reschedule my delivery. That was fine, but I waited on hold for 25 minutes and them when the girl picked up she put me on ...

Rooms to Go
Dangerous product

I purchased a recliner sofa set from Rooms To Go. Last week my wife was sitting on the sofa with the recliner extended and she got off the sofa from the side. She cut her leg when she got off. The metal bars under the recliner are sharp and not filed down correctly. When I complained about it, the service technician they sent ...