Category: Furniture & Equipment » page 12
Complaints, reviews, scams and fraud reports

Direct Buy
Scam

Protect yourself & your loved ones from this big corporate scam, the sales rep start to build a repore with you as soon as you enter, but when you tell them that the $5500 membership fee is something that you cannot commit to at this moment they turn into aggressive obnoxious, rude people, & remind you of how stupid you are not ...

Ashley Furniture
Junk furniture

I bought a living room set from them. Not even a month after delivery the throw pillows started fraying. The back cushions looked like I had the furniture for 20 years. They were filled with batting and whenever someone sits on the furniture the batting bunches. The seat cushions are another issue. I called Ashley because the ...

Rooms to Go
Horrible service

We spent around $10K in November 2010 for 3 bedroom sets. The 3 sets were delivered in December 2010 with problems / damages / defects. The damages were noted and we were told someone would call us. After a day or two and no phone calls we made some calls and finally got someone that wanted to set up another appointment for ...

Bob's Discount Furniture
Customer Service

First it took 2 and 1/2 hours to check out for a small chair. The computer keep going down. Second, they just called me with an automated call and stated that because of the storm that they would have to reschedule my delivery. That was fine, but I waited on hold for 25 minutes and them when the girl picked up she put me on ...

Rooms to Go
Dangerous product

I purchased a recliner sofa set from Rooms To Go. Last week my wife was sitting on the sofa with the recliner extended and she got off the sofa from the side. She cut her leg when she got off. The metal bars under the recliner are sharp and not filed down correctly. When I complained about it, the service technician they sent ...

Ashley Furniture
Nightmare

We moved from California to Florida in June of 2010. We ordered about $10,000 worth of furniture in July of 2010 and as of December 22 we are still waiting on delivery of several pieces of merchandise including the box springs/bed for my son. He has slept on the floor for the past five months waiting for the promised bedroom ...