Sears canceled my service appointment for a repair on 8/06/08. I provided two phone numbers for Sears to call and had someone waiting for the tech. The best date they can provide at this point is 08/09/08. The tech claims he reached a fax line, which I do not have a fax line. Sears did little to try to come out earlier at this point. As a result, my family will not have hot water for a week.
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