I have had Sears come out to repair an icemaker 4 times with the same results - ordered wrong part or fixed to break again within 3 weeks. Have talked to customer service on 4 occasions and have been given a different answer to 2 different questions. I will never again walk thru a Sears much less buy anything from Sears the product is bad and the service, or what they call service, is worse. If I was buying an appliance today I would try and find a "local" appliance center or just buy on price. Sears would not be on my list if they gave it away and I now know first hand why the company is in so much trouble. They will fall off the face of the American landscape and I will no longer feel sorry.
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