Ordered $8000 in furniture, two months later there was an issue with one of the chairs. Called Customer Support and then proceeded to wait for TWO MONTHS to have some come out and look at the furniture. After calling multiple times (10) and promised call backs with no call, I returned everything. You get better customer support at a gas station. Run, don't walk from Crate and Barrel. Apparently, Room & Board is one of their largest competitor, which is who will get my money. Thanks for nothing Crate and Barrel!
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