I purchased an expensive patio table, chairs, cushions and umbrella. The table was defective and failed. I called the Crate and Barrel store that sold me the table in Paramus, NJ and got no satisfaction, just inane remarks that I did not take the patio table into the house when it rained or when it got cold.
After calling the Crate and Barrel store in Paramus repeatedly I finally got an incompetent and plainly unresponsive person that could or would do anything to stand behind the product.
I am appealing with their corporate office and the store manager. After being a loyal customer over many years, I will stop doing business with this organization.
I will report on this problem as I communicate with Crate and Barrel or proceed to take them to small claims court.
Sol Briks
203-372-5185
Call me and tell me your problems with this organization.
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