Usacomplaints.com » Electronics and household app. » Complaint / Review: Verizon Wireless - VZ Navigator - customer service. #972762

Complaint / Review
Verizon Wireless
VZ Navigator - customer service

I acquired a telephone update annually 5 before and also the GPS hasn't worked right. I returned exactly the same week and reported and also the man within the shop redownloaded it and explained it ought to be good. It was not. I've named Verizon a lot of occasions and reported about its operating that I can not actually count them. I've delivered towards the shop where I purchased and reported about this a lot of occasions I Have lost track. I have visited the shops with "sophisticated specialists" repeatedly and once again. Yesterday the youthful man "sophisticated specialist" explained, "The GPS device within the telephone itself is faulty. You will need a new telephone. Sadly, your guarantee has terminated and that I cannot provide you with one free of charge." Actually.

I advised him I'm not likely to purchase a new telephone since I have have now been experiencing that one to get a year 5, I'll proceed to have a problem with it until my agreement ends, after which I'll get providers from another organization. He explained he was sorry to listen to that. I told him that because he's the very first individual to tell the truth with me, I am not angry at him, but I'm completed with Verizon with around this.


Offender: Verizon Wireless

Country: USA   State: Ohio   City: Columbus

Category: Electronics and household app.

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