Complaint / Review
Verizon Wireless
Defective Phone

I bought abrand new mobile phone from Verizon instant on April 20. Approximately fourteen days later I named numerous occasions towards the organization since the telephone was faulty. They did acknowledge after some screening the telephone was certainly faulty. The stated they'd change the telephone. Except they might substitute it having a refurbished telephone. This really is unjust observing how the phone deficiency is their problem and they must substitute the phone having a new phone viewing how I settled over $300 for that telephone. Customer support hasn't been useful or may they use me on receiving me a brand new telephone. Please advise me of the next phase to correctly guarantee that I get a new telephone or a precise trade. Thanks