Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Lack of Customer Service. #809882

Complaint / Review
Verizon Wireless
Lack of Customer Service

You-all do not get it or treatment. Easily spend that quantity, I'll be spending money on a telephone I delivered and my consideration is likely to be acknowledged, that doesn't provide me the choice to get my cash back. The problem has yet to become solved and contains been continuing since Nov. Every time I consult with somebody, the account differs. I'm way beyond frustrated. I spend a lot of cash for providers to become disappointed or concerned about the standing of the lost telephone. One individual said the telephone was there, another stated, the telephone wasn't the right device. Easily do not spend, my providers is likely to be disconnected, should you all do not get it right, I am only a attached client caught within the heck that's Verizon Customer Support. The shop was not much better, they explained I had a need to contact customer support via the telephone. I talked with somebody and he explained the costs could be corrected in December. It is January and that Iam still waiting. 3 telephones in a few months and 2 I'd to cover. The truth that the telephones were faulty wasn't enough for you-all to permit me to obtain a new telephone that worked when people of Verizon obviously understood the telephones had problems. I had been informed by team via telephone as well as in the shop, "Oh yes, that's a known bug." We will simply employ an update on another consideration you've and cause you to purchase another telephone. Truly, that's not the right response to a person. I am small, solitary, and stay alone, I rely on my telephone. I'd a vehicle accident on December 17th, after I experimented with demand help the phone call wouldn't undergo, I'd to complete a battery draw before I really could demand aid. Thank God I had beennot seriously injured. If that isn't enough to get a '0" score I actually donot understand what is. Verizon has managed to get their individual objective to royally mess me after which easily choose to stop my support since this encounter has exhausted me, speculate what, you will cost me for that also. With no you have yet to inform me exactly what the "incorrect" system is. Fascinating.


Offender: Verizon Wireless

Country: USA   State: Alabama

Category: Telecommunications

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