I bought The Verizon LG 4400 Cellular Phone from The Radio Shack in Waterford, CT.
Over a year ago with the ReUp Plan I paid over $500.00 In cash when I bought the phone, and Spent over $100.00 Dollars for the six year insurance on the phone. Altogether with tax about $600 for everything.
I liked the service where I buy my minutes but over time the phone got wear and tear. It worked fine other than the damage from the case where it flips open it detached but the wire was connected.
They said I may have to pay for the phone if I want it fixed. I Bought Insurance to protect me if any accidental damage happened to phone. (example) Normal wear and tear after use and damage from when It got dropped.
They told me to check at the Verizon Store below to see what they could do.
I went to The Verison Store and showed them the crack where the phone flips open, and said they couldn't help me since I didn't purchase the phone there.
The Verizon Store said that I should go to Radio Shack and have them send it out to be repaired since I got insurance there and bought the phone.
I bring the phone back up to Radio Shack and The other Sales man looks at it. He opens the phone up no less than a few minutes after being up there the first time and he breaks the phone right in front of me.
So it no longer works, after he handled it.
First the phone worked with the Display and earpiece and a crack below the plastic where it flips open, but the components are intact.
Then It no longer works because of the person pulling it apart when he opened it. The Wire severed and no more phone, plus a loss on the remaining minutes.
It's is in two pieces and no longer works because of their mishandling of the LG 4400. On the date Of Thursday September 30
I have proof of insurance and the receipt of them saying they will send it out to be fixed. But no knowledge of how much it will be If I want it fixed from company. And when they will call
I want them to cover the screen they finished breaking with built in earpiece and the insurance I paid for to cover the damaged phone where it flips open.
Now I may not even have a phone because of them. It was for Work and home so I could get calls about interviews for applications for jobs I applied for.
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