I purchased a dvd player from circuit city in dec. Of 99. I was persuaded to buy the pioneer model by their salesman because of the 50 dollar rebate and the 5 free movies and 11 free blockbuster rentals. 2 years later i still have not received my movies or 11 free rentals. I have spent well over 40 hrs of my time talking with circuit city salesman, managers, gms, and corporate people with no satisfaction.
All i want from these people is what i have rightfully coming to me.in the corporate office i have spoke with germain peguise and dianna simmons on 1 occassion with the notion that they would call me back to resolve this problem.
No one will call me back and when i try to go over their heads to talk to their supervisers i am treated very rudely with no satisfaction. I leave messages for these people weekly sometimes daily with no response. 1-800-251-2665 germain ext. 6846 dianna ext. 3094. I am very stressed out over this whole matter and very tired of giving up my time and effort if you could help me with this matter it would be greatly appreciated. Thank you mr. John metz
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