Usacomplaints.com » Electronics and household app. » Complaint / Review: P C Richard & Son - Extreme poor customer service. Purchased an AC. Worked once. Could not return. #714471

Complaint / Review
P C Richard & Son
Extreme poor customer service. Purchased an AC. Worked once. Could not return

Don't purchase from Computer Richards. Product, available or used NOT RETURNABLE, support completed relating t/Producers guarantee, if you don't purchased Computer Richards “Extended Support Plan”. Purchased an A/D LG L1210ER. Worked once, named customer support. We'd to hold back 7 days for support technology. He informs us to create back damaged device and obtain a brand new one. I named the shop (Levittown), can’t restore until technology info is put in computer. Named customer support, data is likely to be in by tomorrow morning. Described I'm getting a-5 year-old house from clinic. Ma’am, you've to hold back. I would like to talk to boss. She'll contact you back inside an hour. Contact another Computer Richards quantity. Obtain a customer support individual who works out to become the “supervisor” I had been awaiting. She stated, Ma’am I've it on my table and that I would contact you after I place it within the pc, you simply needed to be patient. Contact the Levittown shop. They've to check on inventory and certainly will contact me back. They don't have in-stock. I will choose it-up from factory in Farmingdale". Contact Farmingdale warehouse! You are able to provide damaged device below and get the brand new one. Visit Farmingdale, informed that people can’t fall off damaged device below, need to fall off available first/. Then move there or another Computer Richards which have design in-stock? Lastly, talked to some support representative who talked to supervisor in Levittown who got the damaged device back and offered us another design/. Required the brand new one-out of container and also the back fins were killed in/. It had been an (Just offered @PC Richards) GAC12ERS3A 12,000BTU, appeared online they offered it to us for that same cost whilst the LG $299:. 97, it's for sale for $279.00. I also noticed from 2 extra individuals who recently had similar issues


Offender: P C Richard & Son

Country: USA   State: New Jersey   City: Paramus
Site:

Category: Electronics and household app.

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