1. The very first time I acquired the notebook it arrived damaged. The battery dropped right out and components were protruding about the base. Delivered and purchased a brand new one in the place of waiting the MONTH it'd consider to allow them to confirm my return and begin running an upgraded purchase.
2. They did not return the insurance plan or move it to the brand new pc per my request. I requested atleast 3 reps about this after I started to suspect it'dnot been done and was lied to saying it'd been completed.in a nutshell - it had been scam - they attempted to dominate $400.
3. Additionally they set the computer under another people title who'd practically nothing related to the purchase - that we found within my efforts to join up the computer. "Well mam' I am taking a look at the pc in my own panel and also the $1700 cost on my charge card - do you want to inform me again this is not my computer?"
4. Computer #2: Huge Disappointment. Though connected to a functional store the pc declined to consume energy - hence it died. Works out not just can there be an issue using the battery but there's also an issue using the motherboard. Pc needed to be cleaned and factory settings repaired. Iam prohibited to operate the pc using the battery inside it therefore Iam mounted on the wall.
5. The 2nd pc is not a month-old.
6. Customer support won't take results on all the items they offered me at that time I bought this computer.
To express Toshibais customer support is inexperienced could be type. Of the 15 people I Have talked to in Revenue, customer-service, and technology support within the purchase of those 2 pcs the only real somebody that has been useful were techsupport. Customer support is rude and have no idea their particular guidelines. They likewise have more than 30 minute delay times (with std. Poor audio) so when you request to talk to another sales representative or supervisor they cannot move you and claim that you call-back, delay the required 30-min and "wish you receive another sales consultant".
General a waste of $4000 within per month.
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