Some Facts about Verizon Wireless
Re: 921884141-00001
In my humble opinion, I would avoid Verizon Wireless at all cost. I am currently fighting them after they have threatened to place derogatory marks on my credit report because I had to cancel service 8 months early due to dropped calls and terrible service. This was a great way to treat a customer after almost five years of dedicated patronage. The new two-year contract came when we upgraded phones.
After nearly a year and a half of calling, sending letters, and spending money on certified mailings to Verizon, I had to cancel my two year contract with them because both of my daughters, (age 14 and 8 at the time), were getting a lot of static, dropped calls every day and wrong numbers calling their cells. On one occasion, my youngest thought someone was following her from school, went to call me, but had no service. The customer service rep at Verizon had to audacity to say to me, “If she would have been a block or two in either direction, she may have been in range of a signal.”
Finally, I went to AT&T. It cost me more, but its worth it knowing my children are safe.
I was called even after several cease and desist letters were sent to Verizon. I was called after they were told not to call my work. I was called 18 times in a nine-day period. I was called names by collection reps. Then I was threatened with my credit report.
I am getting billed $800 from Verizon because of early termination. They don’t care about anything else. Stay away from Verizon. Stay away! Their service is terrible, and they have over one thousand complaints logged against them for terrible customer service, and other things. I have listed several links in this letter. I will continue to post letters until everyone in America is aware of the way Verizon treats its customers.
Verizon will never get a penny from me for this cancellation. I will fight them until my death. On my credit report, I will add a statement explaining my side, which will not affect my credit. I will also sue Verizon for negligent reporting arising from a dispute. I own a service company and see many customers that I have told my story too. I have spoken to family about canceling when their contracts are up. I have spoken at my church. I have spoken to friends. I will continue to speak.
Here is what others have reported.
Http://verizon. Pissedconsumer.com/
Http://www.consumeraffairs.com/cell_phones/bell_atlantic_mobile.htm
Http://pogue. Blogs. Nytimes.com/12/21/verizon-responds-to-consumer-complaints/
Http://www.customerservicescoreboard.com/Verizon Wireless
Http://community. Vzw.com/t5/Other/Yet-Another-Customer-Service-Complaint/m-p/427248
Http://usashameboard.com/complaints/verizon-wireless-c128175.html
Http://usashameboard.com/complaints/customer-servicebilling-c342641.html
Http://forums. Mobiledia.com/topic23069.html
Http://www.groubal.com/verizon-wireless-fails-in-the-customer-service-category/
Http://verizon-reviews. Usacomplaints.com/Complaint-Verizon-customer-service-10966
/link removed/
Cc:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
National Association of Regulatory Utility Commissioners
1101 Vermont Avenue, NW
Suite 200
Washington, D.C. 20005
Fax 202-898-2213
[email protected]
Bianca. G. [email protected]
Kevin. R. [email protected]
Donald. A. [email protected]
John. N. [email protected]
[email protected]
Submitted to: Facebook, Twitter, rip off report, Better Business Bureau,
Sincerely,
Robert H
Account: 921884141-00001
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