Usacomplaints.com » Electronics and household app. » Complaint / Review: Digi-Key - Digi-Key Corporation Purchased a bnc connector package that said QTYof 100 in the description but they SENT ONE ITEM and Charged $24 for USPS shipping for an item that weighs less then an OZ!. #647012

Complaint / Review
Digi-Key
Digi-Key Corporation Purchased a bnc connector package that said QTYof 100 in the description but they SENT ONE ITEM and Charged $24 for USPS shipping for an item that weighs less then an OZ!

I was looking for a Mini Coaxial BNC connector to replace damaged ones on a RGBHV cable. I found Digi-Key via google search. They had several entries for this connector, in the description is mentions a QTY of 100 for each order. Elsewhere Ive found that connector for $. 35 to $. 49 cents each so a quantity of 100 for $12 was a great price, so I thought.

I ordered via my credit card and selected standard UPS shipping.

The item arrived, in a 12in x 12in x 1 in box.

Apparently it had been shipped EXPRESS USPS.

I opened the box to discover A SINGLE BNC CONNNECTOR. The invoice inside stated $12.86 and on my credit card I was billed $38, $24 for SHIPPING!!!

I called to see what the problem was and I was informed that the QTY. Listed in the description is the quantity THEY BUY THEM IN...??!?!?!? What?

I also asked about why I was charged $24 to ship a SINGLE, less then an oz, connector, and they said it was shipped USPS EXPRESS which costs $24. The sales person on the phone was less then polite and rudely said that I selected USPS express... Which Indeed I did NOT, on MY screen. Perhaps their system has a bug and says otherwise but this was not an item I needed rushed, but enough benefit of the doubt.

Their Misleading descriptions, and apparently RIDICULOUS Pricing makes them a NO GO EVER AGAIN. If paying $12 for a single connector, IT BETTER BE MADE IN THE USA! But no... China, and the lack of quality shows.

Do yourself a favor, PAY LESS, and get LESS hassle elsewhere.


Offender: Digi-Key

Country: USA   State: Minnesota   City: Thief River Falls
Address: Theif River Falls, MN 56701
Phone: 8003444539

Category: Electronics and household app.

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