Yahirs Electronics is a fraudulent company that sell non working electronics. They sold me broken and unusable parts and then refuse to respond to any emails about their not as described parts until after the 45 day period because they know that is the maximum amount of days that one has to file a dispute with paypal. Very sneaky and sly. Subject: defective 5188-7147 hp video gforce 7600gs 256mb video card received. Have sent multiple emails over the last three weeks. Please respond! From buyer - trey shingler. 6/23 08:59 cdt hi - I have tried to get in contact with you via email but have not received any responses from you so I am going to try one more time before I do a chargeback to you via my credit card company. I don't want to do this but I don't know of any other options since I haven't gotten any responses from you in regards to this defective item. As I said in my previous email messages for the last three weeks. I have tried the 5188! -7147 hp video gforce 7600gs 256mb video card that you sent to me on two different computers and it has not worked on either one. I am certain that this is doa and would like a replacement.
Complaint Summary
Does not respond to emails and then after the 45 day period responds to tell you there is nothing they can do.
Resolution Sought
Refund or replace defective item immediately. Or issue full refund. Stop selling defective, non working electronics and respond to customers emails and inquires for RMA for returns and refunds of electronics that are non-working and unusable.
Additional Information
Date Problem First Occurred:
5/6
Product or Service: Video card
Model Name or Number: 5188-7147 hp video gforce 7600gs 256mb video card
Date Purchased: 5/3
Order Number: 910115013471115
Amount In Dispute: $85.00
Three different emails were sent to the company asking for assistance for a refund or replacement — within the 7 day period and they ignored each and everysingle email until after the 45day -paypal's time allotment to file disputes. And then respond saying they can't (OR WON'T) do anything about it...
I have already filed with the BBB, and filed fraud complaint online, and now here with the CA. ATTY GEN., next will be TEXAS ATTY GEN. And the FTC... If they continue to knowingly sell faulty defective products and will not resolve this problem they should have from the very beginning... I will continue until the last resort is to file a class-action lawsuit against this unethical, lacking customer service company... Thanks
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