Usacomplaints.com » Electronics and household app. » Complaint / Review: Samsung - Terrible company. #498466

Complaint / Review
Samsung
Terrible company

Within the month of Can I purchased a 32-inch hi-description Samsung LCD T.V. I purchased this T.V. Since it had exceptional display quality along with a discounted label compared to additional televisions within the shop. Our T.V. Malfunctioned within the month of Nov. The monitor blacked out. Exactly the same day-this occurred I named the Samsung guarantee workplace and put up a scheduled appointment to get a Samsung consultant in the future out and examine the T.V. The consultant came per week later and stated the T.V. Was faulty. Then he published up a study and explained to contact the shop I bought from, to go over obtaining the T.V. Changed. After I approached the shop, they stated they'd no report of the statement in the Samsung consultant and also to call-back in per week. I called back plus they nevertheless had no report of the statement however they did demonstrate the consultant had emerge and examined the T.V. Because The shop had no statement in the Samsung consultant I chose to contact Samsung straight. I approached Samsung and given that they were a significant company I thought they'd have exceptional customer support. However it was false. After I first approached Samsung, a person support consultant stated he'd contact the store I bought from, I waited but 15 times approved but still no body approached the shop. I proceeded to contact Samsung back plus they explained it had been the shops issue. The shop stated that it had been businesses problem and wasn't their issue I'm quit with this specific faulty item no body to assist me. I'll never trust this Samsung Organization actually in my own life. Samsung has got the toughest customer care of any organization I've actually handled. It's so poor I'll never purchase any item from Samsung and that I suggest no body else does.


Offender: Samsung

Country: USA
Site:

Category: Electronics and household app.

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