I bought a Samsung LCD TV (LNT4669) from Fry's Electronics in Houston, Texas on Monday, Feb 25. Approximately four weeks ago my TV began to make a clicking noise before it would turn on. Now as of August 13th, my TV will not even turn on.
I researched the issue on Google and found several complaints against Samsung with regards to their LCD televisions - it appears the capacitors are faulty "the caps are pop'ing".
I called Samsung and reported my issue and the representative told me there was nothing she could do since my one (1) year warranty is up (only ~ 5 months outside the one (1) year). The only help she offered was to get me in touch with a "certified" Samsung repair shop. After calling this repair shop, I was informed that there was a minimum service charge of $100 to come out and inspect my TV. This was extremely disappointing being that I spent over $2,000 on this TV only for it to go out a little after the one year warranty.
The representative at Samsung was rude and not customer service friendly. I am disappointed in Samsung and would not recommend anyone to buy this product. I know in the future, I will be buying Sony.
Regards,
Disgruntled Samsung Buye
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