Complaint / Review
Best Buy
Abusive late payment charges

I purchased about 600 dollars of merchandise from Best Buy at 18 months interest free. I attempted to pay my bill online on December 26. My payment was not due until 8 days later on January 3. When I got online, I learned that the payment could not be paid because I was too late.

Eight days prior to my bill being due, was too late according to Best Buy. I was charged a $39.00 late fee.

I receive my bills online. No paper bills. I did not receive a bill online which payment was due on February 3. Once again I was charged a $39,00 late charge by Best Buy. I believe they are fraudulently charging customers late fees.

I closed my account soon after the second late fee.