Citibank continues to mess us around.
Since they did not get away with raising our interest rate one way they have tryed a new way. After having this credit card for nearly 3 years and never being late. These people do not know who good customers are.
Today for the second time in last couple of months they have charged me late fees of 29.00 each month for being late on payment.
WE have paid online to keep from being late. They say they have to recieve 3 days before due date online.
This is crazy. My husband did payment online which was due on 22 and they recieved on the 21 still charged us a late fee because they said it was not there 3 days before due date. This month charge another late fee even though it was done online the 17th and they say they did not recieve till 31. Funny thing is we had confirmation numbers on both times we paid.
I wish I had never met this company.
I would never recomend them to anyone. They are totaly ripping us off.
What if that payment was mailed and and recieved on due date I guess we would still get charged.
I am total fed up with citibank.
OH yea and they have raised my interest rate also because of this. I never have heard of being penalized for being on time until now.
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