Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct Tv (DVR) - DVR delivery. #361593

Complaint / Review
Direct Tv (DVR)
DVR delivery

Well lets see! Where you can start! I'd in the beginning amazing custumer support after which everything transpired slope from there! While Strong Television first arrived to my house they did an excellent work! I just recall the people first-name (it had been Bill) He did an excellant work! Next time somebody found my house for update to an HD that man was TERRIBLE! He didn't understand what he was performing at-all! My partner ultimately simply informed him to depart and we'd determine it out ourselves. We wound up calling customer service to assist us by telephone to connect the HD! THEREFORE, after I named not considering with my mind at-all I request easily might get a DVR? They set me-up a scheduled appointment having a technology 14 days from then. I required Bill (the very first man who arrived) Therefore, perhaps there would not be any issues! Well I considered wrong!!! These were suposed to return out earlier this Saturday October 11. They never turned up!!! They attempt to contact and abandon a note in my experience but there is such terrible party on his portion. He quit a telephone number which was inactive! It wasn't Bill these were giving on the surface of the entire mess! I attempted to contact Direct Television back again to observe where the Technology was with my DVR that I've AREADY TAKEN CARE OF! The man that agendas (he didn't provide me his title) stated I had a need to reschedule! I stated are you kidding me? He explained No. I had been really annoyed since For 1. I currently taken care of the DVR and 2. I have waited to months in order for them to emerge and 3. I sensed that I had been being done inappropriate for that inescapable fact that of the technicians cannot read a freakin MAPSCO to make the journey to my house! That Man simply caught me on-hold after which hung-up on me! (have no idea his title) I'll record one to the B-B Agency! I'll inform everybody I understand, to not utilize your support! I'll let them know How terrible I had been handled like a spending client! You actually want to get better individuals to be Technicians and individuals who Plan! The main oneis you've aside from Bill SMELLS! Thanks for hearing.

Leslie


Offender: Direct Tv (DVR)

Country: USA   State: Texas   City: Dallas
Site:

Category: Electronics and household app.

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