Usacomplaints.com » Cars & Transport » Complaint / Review: Direct TV - Service, Promises, Billing, Cancilation. #382262

Complaint / Review
Direct TV
Service, Promises, Billing, Cancilation

Therefore, I Have had Immediate television just for under 2yrs.

After I first began together, the guy about the telephone had assured the planet. I would be receiving a variety of free this, and waived that, it had been excellent. Bill was said to be really inexpensive.

The man found deploy, all went fantastic. Then got the cost. The loss I talked to around the telephone had no idea what he was referring to. No free anything, no waiving anything. Works out he lied to obtain his fee. Complete statement was near to increase what he'd mentioned. Therefore, it had been currently mounted, and exactly what the heck, lets give it a try.

24 hours later we'd to contact customer support, DVR did not work right. Might just report what we were attempting to view. They delivered a technology out to check out it. He explained the box was poor, plus they requested us a brand new container. Therefore, that people got the brand new container, and mounted it. It still did not work right. Therefore, we tried calling again. This time around they properly informed us that there is an issue and we'd need to spend to obtain it fixed! The technology had previously emerge and stated it had been gear! They might have cancilled the support, but we're able to nevertheless report exhibits while we were absent, therefore we stated, F'it, let us simply keep it and endure.

Fast-forward nearly 2yrs, we chose to change to Meal, deploy arrived very good, then arrived the telephone phone to Direct TV.

Therefore, the man about the telephone stated he might return us 3months of DVR support, but which was it. But when we simply cancilled properly we'd obtain a opportunity to lure the ultimate bill quantity, and obtain the whole DVR fee back, which might equal out our statement, and could possibly renounce the $50 cancillation charge. NO! We cancilled, delivered the containers, plus they charged our charge card simply over $100! Since card has ended the restriction! Because of them. We named, plus they stated TOO-BAD! Should not have cancilled the support.

Only A term for anyone considering this kind of support, stay with local cable. Atleast there, you are able to to an office and keep in touch with someone when you have an issue. And you will obtain a nearby support technology to assist you out.

Y Satellite, stay glued to Wire

Len

P.S. And when you are able to, attempt to post your grievances about Direct TV below, lets see if we can encourage them to the toughest organization available!


Offender: Direct TV

Country: USA   State: Connecticut   City: Lisbon

Category: Cars & Transport

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