Bad support from the start - ADT security program. Salesman recorded wrong (essential) info while performing paper-work - our house telephone number (of issues!) We'd to contact them immediately for issues/inquiries & request some repairs and undoubtedly these were not able to contact us because of getting the wrong telephone number. We eventually determined the repetition hadn't on paper our house telephone number properly. Then your evening of installment, we'd to cope with a, inexperienced support technology who invested additional time speaking and being nosey than performing his work - interrupting our discussions as he strolled through to place his two-cents worth in. Following The technology quit, we realized that he'd left a significant wreck. He didn't cleanup after herself as ADT promises they do. We'd another support technology emerge in regards to a month later to include another doorway to the security-system and he'd educated us our completely new battery in the preliminary installment was useless. The first man who had been out had overlooked to connect the battery! Anyways, we'd required the 2nd technology wire something doorway within our storage - hard-wire. While my partner got home from function (who's an electrician) he'd unearthed that this 2nd technology hadn't hard wired the doorway like we'd required! Therefore more telephone calls and another support contact therefore the technology might go back to correct his error. During all this, we've been trying to move online to ADT site to declare our refund checks as guaranteed. We were defeated online, therefore we started to make telephone calls. Exactly what a laugh. We get trapped calling these 1-800 numbers and undoubtedly get tracks. Whenever we did ultimately get thru to some real-live individual to consult with, we'd start to clarify our problem of not getting our refund checks and each and every person who we talked to might place us on-hold after which link us t / another saving. Nobody desired to talk t / us or assist us. One worker ultimately stated that the check is likely to be sent and we ought to receive it within 14 days. It's been another 2 weeks now again. We're ill and fed up with obtaining the run around from ADT as well as being scammed! We're today along the way of trying to contact anyone to possess the whole security-system taken off our house - along with a return! But this method will most likely have a half of a year to accomplish because of the mess of ADT.
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