Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct TV - Billing For Movies After Cancelling Service I cancelled service and then 3 months later, they send a bill with Porn and PPV charges. Los Angeles California. #344272

Complaint / Review
Direct TV
Billing For Movies After Cancelling Service I cancelled service and then 3 months later, they send a bill with Porn and PPV charges. Los Angeles California

We had cancelled and paid off our balance last June 08, and also returned our recievers in the Recovery Kit that they had provided for us. We just recieved a bill for $42 for Porn Movies that we had never ordered. We don't even have the equipment anymore since our HOA doesn't allow dishes, and the CSR noted that these were movies that were ordered and the telephone line mustv'e been cut, so it never showed up on the bill, if that makes any sense... She also accused my husband of ordering the movies, and even laughed it off!

The CSR said that she can't get a supervisor on the phone and that the only way I can get this removed is to pay for it. I don't want to get this into collections, but I don't want to pay for it either. I think what they are doing is wrong and someone needs to monitor the accounts more closely.


Offender: Direct TV

Country: USA   State: Nationwide
Phone: 8005315000
Site:

Category: Electronics and household app.

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