Usacomplaints.com » Electronics and household app. » Complaint / Review: Best Buy - Sold factory-sealed hard drive that was broken with no serial number. #30852

Complaint / Review
Best Buy
Sold factory-sealed hard drive that was broken with no serial number

I bought a 120gb Western Digital HDd from Best Buy, after opening the package that had a factory seal, I found a broken HD with no serial #. BestBuy would not take it back claiming it is impossible for them to sell such thing.

I talked to WD and their representative said that BestBuy receives a lot of defective products back and that it is probably their fault for not checking the returned merchandise.

At this point I am stuck with a broken HD, that I paid $270 for.

Amir
San Diego, California


Offender: Best Buy

Country: USA   State: California   City: San Diego
Address: 5151 Mission Center Road
Phone: 6195741076

Category: Electronics and household app.

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