Dell tried to manipulate and wants you to keep there defective products. Dell knows the problems and wants to fix it but not to your satisfaction only to theres. Dell is trying to hold you off till the expiring date
Dell will not refund or replace your new notebook with a new notebook only Refurbished. Dell finds all ways to make you keep the original product and don't care what you go thru
Dell Convinces you the product is ok and will say they will help you but they make things worst
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