Usacomplaints.com » Electronics and household app. » Complaint / Review: XM Radio - Billed After Two-Year Prepaid Subscription Expired Due to Auto-Renewal. #214893

Complaint / Review
XM Radio
Billed After Two-Year Prepaid Subscription Expired Due to Auto-Renewal

I paid in advance for a two year subscription and it expired. I chose not to renew and they kept sending demands for payment. I finally called them to ask them nicely why they keep sending notices and to please stop as my subscription expired months ago. They said no we can't do that until you send us another $23.00. I said why my subscription expired and I didn't ask for renewal and they said that they renew automatically and you have to call to cancel. I told them that they continued it without my wanting it and that I wasn't going to pay. They were very rude and quite smug about it.

By the way they are not commercial free and it isn't worth the $. We got bored with it after less than a year.

So if you sign up with them read the fine print because it seems to be an open ended deal in their favor.



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