My first domain was up for renewal, i called in to renew - credit card on file expired. Wanted last four of expired card, was not able to provide had long discontinued card us and destroyed. Would not help me further. My domain expired. Was told I had to wait for it to go to auction to retrieve. Frustrated!!! Second domain was up for renewal in the following month. Called in to renew, this rep was helpful pushed the process through, did not ask any questions other than to ask the name domain name. Then he renewed for me, said $162 will post to your account. $162 i asked - what is included in that cost, just the renewal he said, for 10 years. I said i was calling to renew for an additional year. Said, too late we cannot cancel transaction already went through. I asked to speak to someone else, sorry no one can help you. So i need to cancel completely and lose my domain name I asked. He said yes. I canceled. Needless, to say I was disappointed but not for long. Time to find a new hosting company and say good bye to bad service. If you decide to use Go Daddy.com after reading this you are a fool.
0 comments