December 19
(TMobile)
Re: 33021xxxxx
To whom it may concern:
I am a T mobile customer and I am writing you this letter in regards to my T mobile bill because from reviewing my bill I have come to the conculsion that T mobile cell phone service is a scam. First of all, I have recorded conversations with Tmobile's celluar phone service representatives regarding the misunderstanding of my Tmobile bill, and they been unsuccessful in clarifying the (July, Aug, Sep and Oct statements) charges.
My current plan with Tmobile is 5000 minutes whenever and free nights and weekends, but I was told my weekends began on Thursdays. I was informed that my free weekend would start after 9:00pm Thursday, and for the past five months my Tmobile bill has been over $1200.00 a month, which does not make any sense.in the past 5 months I have paid Tmobile over $7500.00 and there is no explanation for the charges.
However on 9/28/05, Tmobile interrupted my phone service because of 1 day late payment, but the day my phone service was interrupted, Tmobile representative said I had over 1000 minutes left and my minutes would restart on 10/01/05. Therefore how is it possible to use 1000 min in two days? Tmobile has no explanation for this or any of the other misunderstandings on my T Mobile bills, but they continue to say I was misinformed, which is not true. Therefore, I believe Tmobile is scamming alot of their customers.
I have documented my calls and the time of using my celluar phone and there were numbers that I call on my bill, but at the time of the call I did not make the calls that were initated on my Tmobile bill and the reason for me not reading the bill is because I am familiar with the telephone numbers. However, many of Tmobile consumers do not read the charges on their bill and over look their bill because of telephone number they usually dial. This is my 20th letter and Tmobile has not taken the time to resolve this issue by utilizing the 5th admendment, therfore I will make it my duty to practice the 1st admendment.
Tmobile is a FRAUD, FRAUD, FRAUD, FRAUD!
Therefore, I will forward this letter to the US Attorney General, FCC, BBB, ACLU, and NAACP
I do hope that this matter will be investigated thoroughly.
Sincerely,
Chayo
P.O. Box XXXXXX
Apple Valley, CA. 92307
XXXXXXXXXXXXX
Xxxxxxxxxxxxxxxxxxxx
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